BreakupChat

Terms of Service

Terms of Service

Last updated: 30 July 2026

Welcome to BreakupChat. These Terms of Service ("Terms") govern your use of BreakupChat, our website, and any related services. By accessing or using BreakupChat, you agree to these Terms. If you do not agree with these Terms, please do not use our services.

1. About BreakupChat

BreakupChat provides AI-powered personalised guidance and educational information to help people navigate breakups, relationship crises, marriage difficulties and other relationship challenges.

BreakupChat is intended to support better decision-making and emotional clarity. It is not therapy, medical advice, legal advice or emergency mental health care.

2. Eligibility

By using BreakupChat, you confirm that:

  • You are at least 18 years old (or the legal age required in your jurisdiction).
  • You have the legal capacity to enter into these Terms.
  • The information you provide is accurate and truthful.

3. Your Account

  • You are responsible for maintaining the confidentiality of your account and login credentials.
  • You are responsible for all activity that occurs under your account.
  • If you believe your account has been accessed without permission, please contact us immediately.

4. Subscription & Billing

  • Certain features require a paid subscription.
  • Subscriptions renew automatically unless cancelled before the end of the current billing period.
  • You can manage or cancel your subscription at any time through your account settings.
  • Unless otherwise stated, subscription fees are non-refundable in accordance with our Refund Policy.

5. Acceptable Use

You agree not to:

  • Use BreakupChat for unlawful purposes.
  • Attempt to interfere with or disrupt the service.
  • Reverse engineer or copy our software or proprietary systems.
  • Upload malicious software or harmful code.
  • Use BreakupChat to harass, threaten or abuse others.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. AI Guidance

BreakupChat uses artificial intelligence together with evidence-informed relationship frameworks to generate personalised guidance. Although we strive to provide thoughtful and helpful responses, AI-generated guidance may not always be complete, accurate or appropriate for every situation. You remain responsible for your own decisions and actions.

7. No Professional Advice

BreakupChat does not provide:

  • Medical advice
  • Psychological treatment
  • Therapy
  • Crisis intervention
  • Legal advice
  • Financial advice

If you require professional assistance, please seek advice from an appropriately qualified professional. If you are experiencing a mental health emergency or believe you or someone else is in immediate danger, contact your local emergency services or an appropriate crisis support service immediately.

8. Intellectual Property

All content, branding, software, designs and technology provided through BreakupChat remain the property of BreakupChat unless otherwise stated. You may not reproduce, distribute or commercially exploit our content without prior written permission.

9. Availability

We aim to provide a reliable service but cannot guarantee uninterrupted availability. We may modify, suspend or discontinue parts of BreakupChat at any time to improve or maintain the service.

10. Limitation of Liability

To the fullest extent permitted by law, BreakupChat shall not be liable for any indirect, incidental or consequential losses arising from your use of the service. Your use of BreakupChat and any decisions you make based on its guidance are your own responsibility. Nothing in these Terms excludes liability where such exclusion is prohibited by law.

11. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify users through the website or by email where appropriate. Continued use of BreakupChat after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws require otherwise.

13. Contact

If you have any questions regarding these Terms, please contact us at: support@breakupchat.com.