Your privacy matters

When you use BreakupChat, we may collect:

• Your account information, such as your name and email address.
• Information you provide during assessments and conversations.
• Subscription and billing information (processed securely through our payment provider).
• Technical information, such as device type, browser, IP address and usage data, to help us improve the service.

We use your information to:

• Provide personalised guidance based on your situation.
• Deliver and improve our services.
• Manage your subscription and account.
• Respond to support requests.
• Maintain the security and reliability of BreakupChat.
• Comply with legal obligations where required.

We do not sell your personal information to third parties.

Your conversations are personal. We treat them as confidential and use them only to provide the personalised guidance you've requested and to operate and improve BreakupChat.

Where conversation data is used to improve our services, reasonable steps are taken to protect your privacy.

Payments are processed securely by trusted third-party payment providers. BreakupChat does not store your full payment card details.

We use cookies and similar technologies to:

• Keep you signed in.
• Remember your preferences.
• Understand how people use BreakupChat.
• Improve performance and user experience.

You can manage cookies through your browser settings.

We use appropriate technical and organisational measures to help protect your information from unauthorised access, loss or misuse. While no online service can guarantee absolute security, protecting your privacy is one of our highest priorities.

Depending on where you live, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent where applicable.
• Object to certain processing activities.

To exercise any of these rights, please contact us using the details below.

We keep your information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes. When data is no longer required, it will be securely deleted or anonymised where appropriate.

BreakupChat may use trusted third-party providers to help operate the service, including payment processors, analytics providers and cloud infrastructure providers. These providers process information only as necessary to perform their services.

We may update this Privacy Policy from time to time. If significant changes are made, we'll notify users through the website or by email where appropriate.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: support@breakupchat.com.